Communities
Being an essential partner of the communities in which we operate is a long-standing tradition for Lhoist and its stakeholders.
KPI TARGET 2030
Our Community Performance Index includes four key components:
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Professional and proactive complaint management in 100% of sites
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Community engagement plans in 100% of our operations, tailored to communities’ needs
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Lhoist community perception score
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LEOS (Lhoist Experience Opinion Survey) community score
Being a reliable partner
Lhoist’s community engagement is an ongoing process of open dialogue with local stakeholders. Our commitment is to address community needs and concerns while driving long-term positive impacts that go beyond immediate outcomes. Engaging with communities enhances the well-being of those living near our operations and fosters a sense of purpose among our employees.
By fostering trust and active collaboration, we aim to be a reliable partner to our communities, shaping a better future together.
To guide our actions, we focus on four key responsibilities:
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Excellence in operations: managing and mitigating the local impact of our operations on communities.
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Social contribution: contributing to the well-being of the communities around our sites, by focusing on two priority areas: Education and Neighborhood.
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Communities’ perception: reinforcing the trust of Communities by being a reliable partner and shaping a better future together.
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Employee experience: engaging our employees by promoting our sustainability agenda and encouraging participation in community-focused projects.